Face-to-Face Consumer Interviews For Havering Council
The retail industry consists of all companies who sell goods and services to consumers. There are many different retailers around the world, including grocery, convenience, discounts, independents, department stores, DIY, electrical and speciality. The retail industry shows a steady growth year-on-year and employs a huge number of workers worldwide. This is a highly competitive, fast-paced industry, which is vital to the economy.
In an increasingly competitive landscape, retail industry players must compete in a number of ways. These days, consumers want first-rate customer service and an integrated shopping experience. The rise in omni-channel retailing is confirmation of this. Consumers want to combine the benefits of traditional shopping with the convenience of using modern technology. Consumers may now be shopping online using their tablet or smartphone, or they could be on the high street in a bricks-and-mortar store. As such, retailers must now provide a hassle-free, seamless experience for the consumer in order to remain competitive.
As consumers continue to spend money in the retail sector, it is important to know that your brands are competitive and that the quality is robust. Retail organisations must thus ensure that the quality of products is maintained throughout the supply chain.
Assosia offers a wide range of services used to provide you with the comprehensive retail industry analysis and insights you should have to ensure that your company remains a top player. We will keep you abreast of any important, current industry changes and insights so that you can continue to stay competitive.