Instant access to our global field team

Whilst all manufacturers and retailers have their crisis management procedures in place, Assosia are able to compliment these procedures by supplying round the clock access to our field team.

Ability to assist throughout the whole process
Take control of the situation
Avoid loss of consumer confidence and high fines by the retailer
A pro-active response can reduce the risk of formal recalls
Providing guidance on whether a formal recall is required
Investigating whether a product is on-shelf and still in the supply chain
Working with you and the retailer to get the products withdrawn from shelf

Additional Values

We’ll give you additional assistance and analysis, including:

Preliminary investigation to determine the scale of the issue or defect
Root cause analysis of packaging defects, including FPQM studies
On-shelf storage conditions including temperature, humidity, cleanliness

Flexibility

Our clients have the flexibility to make changes throughout the duration of a project should the focus of activity change.

Changes can be made up to 24 hours before store visits commence
Products collected can be assessed by our associate panel, destroyed or sent back to you for further analysis
Overt or covert assistance available 24 hours per day

Reporting and Data Validation

Our experienced account managers will guide you on how best to access and view your data, with the capability to adapt our delivery methods to match any internal requirements.

Reports created in a format that suits you, including Excel, Word and PowerPoint
Provide insight into your product’s age on shelf and stock rotation
Analysis provided at retail industry, retailer, brand and sku level

Photographs allow you to build the full in-store picture

Quality photographs taken during each visit, giving you the capability to build the full in-store picture.

Products with defects
Positioning of products in-store
Storage conditions
Competitor products
Batch codes
Production dates

Working with Assosia?

It’s easy – simply talk to us about your product or crisis issues and we will set up a project which will give you the best insight into the defects found at store level.

Programme can be up and running within 1-2 hours of agreed brief
Daily updates on the status of the project – whether uplifting of products
Working in partnership to achieve your goals
Free up internal resources