Product Retrieval

Purchasing products to help drive new product research, development and testing.

Competitors product analysis and NPD

Purchasing competitor samples can help inspire product development teams to think outside the box and generate valuable alternatives.

Research and purchase any product
Purchase samples across all retail channels and country’s, from market stalls in South Africa to superstores in the USA
Keep you up to date with products that are curently available within the marketplace. This is ideal for including new product development (NPD) monitoring
Local shopper knowledge across each country
Team of over 7,000 global field associates

We’ll give you additional insight and analysis, including:

Purchasing products from several locations at the same time and shipping to different locations around the world
Buy-back samples which have changed ingredients or a key new ingredient has been added
Ongoing monitoring across full ranges, providing you with full details of new packaging designs
Obtain relevant MSDS forms for customs and shipping requirements
Translation of all product details can be provided if required

Access to a dedicated order tracking system, allowing you to track the progress of your order from start to finish.

Unique log-ins for all users
Direct updates from the field team, including courier tracking numbers
Photographs of products, including front/back/sides giving you the ability to view and approve prior to the product being shipped
Delivery notes available to download and print once products have been dispatched, as well as providing you with actual product cost
Fully searchable database, allowing you to track the age and price of products if ordered repeatedly
Reorder products and build a shopping list based on previous orders
View MSDS forms and shipping documents for customs if required

Our clients have the flexibility to make changes/updates to any product retrieval request prior to it being purchased and shipped by our field team.

Increase quantities up to the point of the products being shipped
Ability to escalate urgent orders and ship products usually within 24 hours of first contact
Several payment options available, including PO systems and credit card payments
Search neighbouring countries if products are unavailable or ranges in-store has changed

It’s easy – simply talk to us about your specific product retrieval requirements and we will design a programme to meet your needs.

12 June 2015

11 June 2015