Global Onsite Fountain Testing For Fast Food Outlets and Restaurants

Onsite fountain testing

We conduct quarterly onsite fountain testing across fast food restaurant chains and independent outlets in 22 countries. Find out how.

Objective

  • Conduct onsite fountain testing across fast food restaurant chains and independent outlets in 22 countries on a quarterly basis.

Methodology

  • On arrival at each restaurant, our trained team introduce themselves to the restaurant manager and confirm the reason for their visit.
  • Each field associate has been extensively trained to ensure the testing methodologies used are exactly the same across every country and meet our clients strict criteria.
  • Training includes a requirement to pass the sensory evaluation criteria as well as having the ability to physically test equipment.
  • For each fountain dispenser, our field team test the taste, temperature, ratio, carbonation and syrup age and report whether they meet our client’s specifications.
  • The field team also report the cleanliness for each of the valves and drip trays, as well as the storage conditions.
  • Once the practical assessments have been completed, the team are required to discuss results with the outlet manager and report to Assosia HQ within 24 hours.
  • Any major non-compliances are reported to the client same day.
  • Once results are received from our field team, they are checked and verified by Assosia HQ and uploaded directly into the clients dedicated system.

Outcome

  • Our on-site fountain testing allows our client to maintain their brand integrity by ensuring the quality throughout of all its plants, bottlers and dispensing outlets is at the highest standard.