Finished Product Quality Monitors For Leading Beer Manufacturer

FPQM audits across beer category in Major Multiples, Independent and Wholesale outlets.

Objective

• Assess the on-shelf pack damage to outer packaging for our client’s multipack skus versus other brands across Asda, Tesco, Independent and Wholesale outlets.

Methodology

• Our field team visited each store and assessed the outer packing for each of our client’s skus against a list of defects which was provided by the client.
• Competitor brands were recorded as a total figure for all packs, however, where defects were found, the actual sku was recorded.

Outcome

• Of all our client multipack skus checked, 1.86% recorded defects vs. 0.64% for competitors.
• Wavy packs accounted for 30.95% of those defects with the crush damage coming second.
• Our data allowed for our client to focus on the defects founds and to determine where the issue was coming from, whether it was at a manufacturing level, damaged in transport and storage conditions at store level.

Reporting

• Results were delivered to our client in excel format with pre-defined pivot tables, along with a full summary presentation.
• All reports and photographs were uploaded to our clients dedicated DMS (Document Management Server) for easy, but secure access.