Full Time
London

Job Description

Account Manager – Assosia Ltd

Assosia require a highly motivated Account Manager to work with some of our key clients.

Reporting directly to the Account Director, you will be responsible for the day to day running of one or more of our key clients, including liaising with both the client and field associates, managing relationships with all parties, whilst continuing to be overall responsible for every aspect of those deliverables.

The right candidate will need to be a fully hands on Account Manager who takes ownership of their projects and wants to achieve the highest service levels in all aspects.

Assosia will provide full training on our in-house systems and arrange training courses to expand your skill set and knowledge base.

Key stills required:

  • Excellent knowledge of Excel and how to set up and work with data and spreadsheets – additional reporting and data analysis skills (ie: understanding of pivot tables and manipulating data).
  • Confident person with the ability to effectively support and grow existing accounts, managing good relationships already in place.
  • Ability to effectively communicate with others to help make decisions when issues arise, ensuring the best interests of both the client and Assosia are met.
  • Ability to remain calm when dealing with queries from the field team and client.
  • Relishes the opportunity to grow and develop within a company.

A typical project includes:

  • Managing field associates to very tight deadlines, from assigning projects to reporting to the client.  Pro-actively tracking each stage of a project cycle and helping the Senior Account Managers.
  • Check and validate any client queries around data or prices from in-store or online.
  • Continually review and look at ways to improve our clients’ performance/compliance by pro-actively monitoring results.
  • Confirm associate team availability each cycle for repeat projects.
  • Ensure all paperwork and instructions are updated and sent on time – updates are received constantly from clients.
  • Check associate results and work to resolve all queries as they arise.

 Pay and Holiday:

  • Starting salary £20-£25k (dependant on experience)
  • Holiday entitlement is 25 days per annum (January to December) plus Public Holidays.
  • Private Health Insurance
  • Pension Scheme Auto Enrollment.

Salary

Starting salary £20-£25k (dependant on experience)
Hours 8:45-5.30 flexible to stay late as required to meet key client deadlines.

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