Case Study
Face-to-Face Consumer Interviews For Havering Council
Due to client confidentiality, we are unable to publish a full list of our clients on our website, however, we are happy to provide further testimonials and references to any prospective clients as appropriate.
Independent Borough Wide Survey
“I was really impressed with Assosia’s involvement in a borough wide survey they undertook for us – they provided a useful timetable, gave sound advice and delivered on time. Would be confident to use them again!”
Travel Thurrock Manager, Thurrock Council
Very Professional, Efficient and Friendly Company
“We have used Assosia for the past four years for auditing and have found them to be a very professional, efficient and friendly company, supplying us with the information we need, when we need it. As you would expect within the advertising industry, last minute changes often happen and Assosia have always incorporated these into the projects without delays or additional costs.”
Campaign Manager, Digital Cinema Media Ltd
Third-Party Retail Audit In-Store
“For the past three years, we have worked with Assosia, conducting over 3,000 retail audits of in-store activity nationwide. As an independent third party, they regularly collect data for us that we use both to improve our business for customers and help us shape our strategy. We continue to use them not just because of their professional approach and on time delivery, but also because of their can do attitude and willingness to quickly and effectively adapt to our changing requirements.”
Senior Marketing Manager, Tesco UK
Rapid In-Store Collection of Defected Samples
“I was impressed with how easy this was. Assosia offered a rapid collection service for the affected samples at times which were convenient to our consumers. Everything was as promised. At a time when internal resources were stretched it was good to be able to rely on this service.”
ConsumerLink Manager, Unilever UK Ltd
“Very Satisfied with communication & Exceeded Expectations on overall service”
“Very Satisfied with communication & Exceeded Expectations on overall service”
Head of Category, Leading Chilled Foods Manufacturer
Multi-country Market Sampling Program
“We have been working with Assosia for more than 7 years on various multi-country market sampling programs in Europe.
We selected Assosia initially due to a very poor service from our previous supplier, since then the service from Assosia has been consistently meeting our expectations:
A clear and very detailed contract
Senior Manager, The Coca-Cola Company
- Key Performance Indicators (KPI) always on target
- Design of a web-based collaboration server
- A very responsive attitude to our day-to-day requests
- A proactive attitude towards our stakeholders
- Assosia is classified as a Critical Supplier in our Quality Management System and since we set-up a Quarterly Performance Review back in 2008, Assosia has been consistently hitting the highest mark for KPIs and Service.”
Market Sampling Data Visualisation
“What I like about Assosia is their speedy response to our special requests and the fact that they do not hesitate to “go the extra mile”. For instance they proposed to develop for us a secure website containing all the up to date information concerning our sampling programs, including the key performance indicators. This website was up and running in a very short time and has helped us to greatly simplify the administrative burden of our sampling programs. I have been working with Assosia for only a year, but comparing their services to other well known service providers that I have been using worldwide in the past 20 years, I would rate Assosia as number one.”
Market Samples Co-ordinator, The Coca-Cola Company
User-Friendly Service
“We have contacted Kay and her team on numerous occasions over the last seven years and the service provided has been second to none. They provide a user friendly service and nothing is too complicated for them to deal with.”
Consumer Contract Manager UK & ROI, HJ Heinz
It was a real pleasure to work with such a professional team
It was a real pleasure to work with such a professional team. Everything went very well, from the initial contact which response was quick and clear to the implementation of the study. Plus, the restitution document was very well done and pictures were completed by comments from the field, which we greatly appreciated!
Project Manager, HighCo Shopper
Very Proactive and Accommodated Our Last Minute Request
“We have worked with Assosia for the past two years. They have been very proactive and accommodated our last minute request. The reports delivered have been precise and accurate. Assosia have been very professional in their approach and would not hesitate in using their services again.”
Sales Manager, Kobayashi Healthcare Ltd
Rapid Response to Short Notice UK-Wide Jobs
“Good service and reactive at short notice to our requests. What’s really good is that Assosia can react at short notice to turnaround major UK wide jobs. As a new customer of Assosia’s, I have found them very passionate about understanding and meeting our needs.”
Category Controller, Global FMCG Manufacturer