A bakery chain asked our mystery shoppers to assess customer service levels and their staff’s ability to sell higher priced sandwich items. A client-facing league tablew as produced and underperfoming stores were identified

 

Objective

Methodology

Outcome

Example of summary presentation provided

Mystery Shopping audits on behalf of bakery chain 1 Mystery Shopping audits on behalf of bakery chain 1 Mystery Shopping audits on behalf of bakery chain 1

Mystery Shopping audits on behalf of bakery chain 1Mystery Shopping audits on behalf of bakery chain 1

 

 

 

Read all case studies